cancellation policy

right of withdrawal

You can revoke your contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, e-mail) or - if the item is handed over to you before the deadline - by returning the item.

The period begins after receipt of this instruction in text form - but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfillment of our information obligations in accordance with Article 246 § 2 in conjunction with § 1 paragraphs 1 and 2 EGBGB and our obligations in accordance with § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB.)

To meet the cancellation deadline, it is sufficient to send the cancellation or the item in good time.

The revocation must be sent to:Humantechnik GmbHIm Woerth 2579576 Weil am RheinGermanyTel. 49 (0) 7621 956 89 0Fax: 49 (0) 7621 956 90 70webshop@humantechnik.com

consequences of revocation

In the event of an effective cancellation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If you are unable to return or surrender the service received and benefits (e.g. benefits of use) to us, or only partially, or only in a deteriorated condition, you must pay us compensation for the value. You only have to pay us compensation for the deterioration of the item and for benefits derived if the use or deterioration is due to handling of the item that goes beyond checking its properties and functionality. "Checking the properties and functionality" means testing and trying out the respective goods, as is possible and usual in a store, for example. Items that can be sent by parcel must be returned at our risk. You must bear the regular costs of return if you have not yet paid the consideration or a contractually agreed partial payment at the time of cancellation. Otherwise, the return is free of charge for you. Contact us about this and you will be sent a return parcel label. Items that cannot be sent by parcel will be picked up from you. Obligations to refund payments must be fulfilled within 30 days.

For you, the period begins when you send your cancellation notice or the item, and for us when we receive it.

end of the cancellation policy

cost-bearing agreement

If you exercise your legal right of cancellation (Section XI above), you will have to bear the regular costs of returning the goods if you have not yet paid the consideration or a contractually agreed partial payment at the time of cancellation. In all other cases, the return is free of charge for you.

exclusion of the right of withdrawal

The right of withdrawal does not apply to distance contracts

for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs or that, due to their nature, are not suitable for return or can spoil quickly or whose expiry date would be exceeded (e.g. perishable foodstuffs);
for the delivery of audio or video recordings or software, provided that the data carriers delivered have been unsealed by the customer;
which concern the delivery of goods whose price is subject to fluctuations on the financial market (e.g. gold) over which we have no influence and which may occur within the withdrawal period.

Applicable Law

German law applies exclusively. This choice of law only applies to consumers to the extent that it does not restrict any mandatory legal provisions of the state in which they have their place of residence or habitual abode.
The contract language is German.
If our customer is an entrepreneur, the place of performance and jurisdiction for all deliveries is our company headquarters.